How to clear a $0.00 AR balance that keeps coming up in AR report?

Hi hello-ironworksr,

Welcome to Community!  Having zero balances appearing on the A/R Aging Summary report are typically caused by an invoice that hasn't been linked to a payment or credit.  Even if the net balance is zero, the A/R Aging Summary report will still show the open invoice.  I would be happy to show you how to clear these out!

Follow these steps to clear up the net zero balances;

1. Open +New and select Receive payment

2. Enter the Customer name and leave the Amount received blank

3. For the Payment date, enter the date you'd like to use as the invoice closing date for your reports

4. Under Outstanding transactions, put a checkmark next to the invoice to be paid with the credit

5. Under Credits, put a checkmark next to the credit

6. Hit Save and close. 

The zero balances should now be gone from the A/R Aging Summary report.

Should you require additional assistance, please don't hesitate to contact us outside of Community. It would be our pleasure to work with you in real time, and ensure you're able to accomplish your QuickBooks goals without delay!

Feel free to reach back out with any other questions. We would be happy to help!