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M
MGElement
April 15, 2022
Question

How to reconcile credit card with negative ending balance Statement AND has multi payments to Credit card company?

  • April 15, 2022
  • 1 reply
  • 0 views

Hello team,

I'm reconciling my credit card account (QuickBooks desktop) here is a screenshot from the statement

 

Now I reconciled the first bill that has 62.15 with no issues now I'm reconciling this statement it has multi payment in it, and the New ending balance as you can see it's (-0.48) which I put it in this field here 

Until now we are good but the next one I'm stuck in it as it has multi pay.

 

Then I hit Cancel since it has the balance 

 

 

 

after this the difference is never ZERO.

 

 

I tried calling accountants through the link provided they are all busy with other clients (if there is a primum link to pay per consultation I'm more than happy to pay) I'm trying to get help from here to save time I do not want to delay. 

Please help and thanks.

1 reply

T
Trish_T
April 15, 2022

Hi MGElement,

 

I'm pleased to see you in Community!  Your banking is a vital part of your business and it's essential that your accounts are balanced after reconciliation.  QuickBooks Desktop is a powerful program that allows you to complete your tasks with peace of mind.  I'll be happy to provide the information you need so you can complete your QuickBooks goals!

 

Based on the information you've provided I suggest having a look at these helpful guides to reconcile your account and fix issues when reconciling in QuickBooks Desktop.

 

Should you require additional assistance, please feel free to contact our customer care team.  They'll have the ability to work with you in a secure setting and ensure you're back to business as soon as possible.

 

Feel free to let us know if this has been solved.  Your success is important and we're always pleased to help!

 

 

 

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