Skip to main content
S
sabdou
June 23, 2024
Question

I am preparing a T2 tax return for client. On the Workpapers Review and adjust, some of the accounts are showing the wrong numbers than the balance sheet numbers.

  • June 23, 2024
  • 1 reply
  • 0 views
the Accounts receivable account shows the wrong amount as some of those transactions were paid in the tax year and as such the chequing account is showing wrong numbers. When I click on the amount on AR all the transactions in it are greyed out but the total shows 0 there even though on the main screen it is showing a number

1 reply

J
JamesM4
June 24, 2024

Hello sabdou,

 

Thanks for reaching out to us here. I'll be happy to steer you in the right direction so you can get back to doing the things you enjoy. 

 

First, I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

I'll be one message away in case you need further assistance.

Terms & ConditionsAccessibility statement