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September 29, 2019
Question

I am showing a credit on my A/R aging detail report. When I look at the credit it was a payment received for an invoice. How do I fix this?

  • September 29, 2019
  • 1 reply
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1 reply

September 30, 2019

Hello,


Thanks for reaching out to the QuickBooks community. I’ll be happy to assist with this. Recording your financial operations accurately is crucial for your business. If you see a credit on the A/R aging detail report, it’s most likely a payment received that was not assigned to an invoice. To fix this, do as follows:

  1. Select Sales from the left menu
  2. Select Invoices
  3. Locate the invoice this payment was intended for
  4. Select Receive payment
  5. Check the box next to the Unapplied Payment under the Credits section
  6. Select Save and close

Let me know if you have any other questions.