I cannot download reports to excel

Hi  maria.argyris,

I can see the importance of being able to download your reports to Excel and I'll be happy to steer you in the right direction.

Based on what you've described, I see you've already spent some time troubleshooting this issue. To make sure we're both on the same page, are you getting the same result when you do this using a private/incognito browser window? Is this happening with all the reports or only one is affected? Have you tried to reduce the date range that you're downloading to see if that makes a difference? 

Feel free to keep me posted by leaving a comment below. I'm here to help get you back on track so you can enjoy the rest of the amazing features offered in QuickBooks.