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C
clebeaulaw-telus
July 26, 2023
Question

I have QB Essentials. How do I change a PST report to include the commission and thus change the amount owing? I paid the correct amount to the government.

  • July 26, 2023
  • 1 reply
  • 0 views
The PST report is for a previous period, so I cannot change the report.

1 reply

J
JamesM4
July 26, 2023

Hi there, 

 

Glad to have you message us here in the Community. QuickBooks is a versatile program that helps you streamline your accounting with ease. I'll be happy to steer you in the right direction so you can get back to doing what you love. 

 

It's important to note that QuickBooks doesn't have a commission calculation feature. The good thing is you can track your sales by employee, sales rep, etc. by using one of two tracking features: Class Tracking and Location Tracking. I encourage you to learn more about this using this link here. I can see the benefit of having the function you've described and I encourage you to send feedback about this to our product developers for consideration. To do this, click on the Gear icon and looking for Feedback. New product features and enhancements are largely based on the valuable feedback we get from users like you. 

 

Let me know if you have other questions by leaving a comment below. I'll be one message away.

C
clebeaulaw-telusAuthor
July 26, 2023

Hi James,

Thanks for your response. The QB PST report allows for the commissions to be added (Line C). The issue is that I forgot to do that, and I marked the report as "filed" in QB. So QB thinks my payable amount was higher than what I actually owed. I paid the lower amount, based on the BC government PST report form, but I didn't notice that I forgot to record the commission in the QB report. Then I marked the report as paid. So QB thinks I paid more than I actually did. I want to change the amount owing for PST for that period, and I want to change the amount QB has recorded as having paid.

Thanks,

Charlene

J
JamesM4
July 26, 2023

Hi there. I'd like to make sure you get the support you need I see you benefiting more by contacting our support team outside of the Community preferably via phone. A specialist will be able to look into your PST inquiry and help make sure everything is in order. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.

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