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November 10, 2021
Question

Is anyone having trouble printing TWS reports with 10% wage subsidy data for 2020

  • November 10, 2021
  • 1 reply
  • 0 views
error code when try to generate this report

1 reply

November 10, 2021

Hi lisambrowning,

 

Having the option to review the 10% temporary wage subsidy on your payroll summary by employee report has been previously brought to our attention.  At this time, I recommend contacting us using one of the methods below, so we can communicate with you in a secure setting and have a deeper look into this on our end.  In the interim, you can also review the report from the chart of accounts by following these steps:

 

1. From the Gear in the top right, select Chart of Accounts

2. Locate the clearing account for the 10% wage subsidy

3. In the Action column, click on the drop-down arrow and choose Run Report

This should help.

 

Schedule a Callback or start a Chat: click the ? in the upper right in QuickBooks Online > enter "Contact support" > select Contact Us > give a brief summary of the issue > hit Let's Talk > choose Get a callback or Start a Chat.
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Please don't hesitate to reach back out if you have any additional questions or concerns.  We'd be glad to assist!