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January 11, 2022
Question

Is it possible to add multiple addresses to customers that have multiple addresses we do service for

  • January 11, 2022
  • 1 reply
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1 reply

Angelyn_T
January 12, 2022

Hi there, @accounting-asbui.

 

At this time, you can only set up a single address from your customer's profile. You can add the customer's billing and shipping information from the Customer Information window.

 

If your customer has multiple locations, you can set up a sub-customer, then enter the new address from there.
 

Here's how:

 

  1. Click on Sales at the left pane, then tap on Customers.
  2. Select the New Customer button.
  3. Fill in the customer's details (you can input an additional character for the customer's name to avoid errors).
  4. Mark the Is sub-customer box, then choose the parent's name from the drop-down. You can also select the Bill with the parent option so all transactions recorded under this customer will flow to the parent one.
  5. Enter the other address from the Address section.
  6. Hit Save.
  7. Repeat the same steps for other customers.

 

For additional resources while setting up your customers in QBO, check out this link: Add and manage customers in QuickBooks Online.

 

Once completed, you're now ready to track your customer entries.

 

If you have any other follow-up questions about your customers' profiles, let me know by adding a comment below. I'm more than happy to help. Have a good one!