Skip to main content
March 8, 2021
Question

Is there any resolution to the issue I brought to light 2 weeks ago? Report #55495

  • March 8, 2021
  • 1 reply
  • 0 views
I have a company with many open invoices and when I try to post a payment, none of the invoices can be found.

1 reply

March 9, 2021

Hi manager31,

 

I appreciate you reaching out about this. It's vital you're able to post a payment to your invoices without running into issues and I'll be happy to share more info on this. Our engineers are still working diligently to get you back on track ASAP. I'd recommend contacting our support team using this link here so you can be added to the investigation.

 

Our engineers will send you an email once the issue has been resolved and/or when there are major updates related to the investigation. I appreciate your patience so far and I also appreciate you being a loyal QuickBooks customer. You're more than welcome to reach back to me if you have additional questions. I've got your back.