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December 27, 2019
Question

My action icon on the top right hand corner is gone and I am unable to make journal entries. How do I get it back?

  • December 27, 2019
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1 reply

December 27, 2019

Hi bonnie25,

 

The action icon is a great shortcut to easily choose the kind of transactions you'd like to make in QuickBooks Online. You're right that it's no longer in the upper right-hand corner of your page, but it's not gone.

 

With the changes being made to the program over the past several weeks, one of them has been reconfiguring the interface of the program. The action icon is now available in the left-hand menu of your QuickBooks account and it's called +New. There, you'll see all the same transaction options, including journal entries.

 

Check out my response to another user with the same question. I included screenshots in my response there to help with visualizing where it is now: You've removed the settings icon from the top right ... now i cant't find the estimate button anywhere ...

 

Let me know if you have further questions. I'm here to help!