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January 19, 2022
Question

My auto payroll didn't run - reports still show last week.

  • January 19, 2022
  • 1 reply
  • 0 views
I didn't receive a notice that payroll ran and my reports are not updated - onscreen messages state employees will be paid on the 20th - but why aren't reports updated.

1 reply

January 19, 2022

Hello lindzee, 

 

Your payroll is an important part of your business. It's important that the amounts are reflecting correctly so you can focus on your business with peace of mind. The program is designed to help you save time on your account and I'd like to help make sure you experience that. 

 

I recommend double-checking to make sure your payroll is set up correctly so you avoid running into issues with paying your staff and keeping your reports accurate. I encourage you to check out this helpful article that provides more information about managing payroll in QuickBooks: QuickBooks Payroll help article hub

 

If you need a specialist to take a close closer look at your account, I recommend reaching out using the contact details below: 

  • Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat
  • Social MediaFacebookTwitter, and Instagram.

Let me know if you have other questions, I'll be one message away in case you need further assistance.