My customer statements are blank. Why is this?

Hi there moonstonebook1-g,

Thanks for reaching out about your customer statements. QuickBooks Online is a great tool able to assist you in keeping track of invoices, payments and credit so that you know the amount owed by your customers. I can provide some assistance with forms appearing to be blank.

One possible cause for forms to appear blank would be browsing data. These temporary files can accumulate in your browser, device and network and can cause errors like blank forms in any cloud-based software like QuickBooks Online. Here are some steps to resolve errors caused by browsing data:

• Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try deleting the app from your device, and installing it once more from the app store
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If you have any other questions, or need further assistance, feel free to reach out here.