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February 21, 2024
Question

My General Journal keeps multiplying twice or more

  • February 21, 2024
  • 1 reply
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Some of my general journal entries are doubled or tripled. How do I prevent this?

1 reply

February 21, 2024

Hello kknightbookkeepi, 

 

Thanks for joining the Community. It's important you're able to create journal entries without running into issues. Rest assured, I'll be happy to give you a hand so you can get back to doing what you enjoy. 


When it comes to journal entries, I recommend making sure your entries don't result to the multiplication you're experiencing. Here's a helpful article that shows you how to: Create journal entries in QuickBooks Online. In case you're experiencing browser-related issues, I suggest clearing cache and cookies. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies.

 

Let me know if this info helps. I'll be one message away in case you additional further assistance.