One of our customers pay us in advance, first we record as deferred revenue then amortize monthly. However when we amortize the revenue it is not capturing in HST report

Hi there, 

Deferred revenue is the process of recording money earned for goods or services which have not yet been delivered. QuickBooks Online allows you to record all types of transactions, including deferred revenue. If you're going to be portioning your received income in segments and recording this as journal entries, there's a few reasons why this may not be hitting your HST Payable account. I'll explain a few things you can try below. 

First, it's important to understand why the journal entry may not be hitting the HST Payable account. In the Sales Tax column on your journal entry, make sure you're selecting your HST tax code. If you're already doing this and the transaction still isn't hitting your HST payable account, you'll have to mimic a proper sales transaction by creating a 3-line entry.

Here's how to do that: 

1. Click + New > Journal Entry.

2. Debit the amount of income received to your preferred income account. 

3. Credit the sale amount (without including the HST) to your sales account.

3. Credit the tax amount to your HST Payable account. 

I've included a screenshot below as an example of what your journal entry should look like. 

This should only act as an example. The accounts you're selecting may be different, and it's best to consult your accountant on this.

I hope this helps get you back on track. If you're still noticing that your entry isn't hitting your HST account, please reach out to our tech support team so we can further investigate.

Have a great day!