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asknrlkAnswer
Dec 17, 2021 3:29 PM UTC

It appears all it took was more money... haha  They have changed the structure of the subscriptions at some point, I was not made aware of it, so I am not certain when. I upgraded my subscription to the next level and now the reports are displaying properly again. QB help was not even aware of this change when I called them.

2 replies

asknrlkAuthor
Dec 16, 2021 4:58 PM UTC

All of a sudden my comparison reports (BS and PL) will not show the "change" column. The option to choose this, either $ or % is not available at the top of the report. Has QB changed something, or is this just a temporary glitch? I am a 30 year user, I have tried all of the basic thing... cleared cache, logged out and back in, even the gear icon does not have drop down options to fix this.

asknrlkAuthorAnswer
Dec 17, 2021 3:29 PM UTC

It appears all it took was more money... haha  They have changed the structure of the subscriptions at some point, I was not made aware of it, so I am not certain when. I upgraded my subscription to the next level and now the reports are displaying properly again. QB help was not even aware of this change when I called them.