QBO did not save an edit to a payment. Edited payment to match bank, which made an error on check of $30.03, it shows only $30.00 on statement.

Hi there, @-nwowc-org. I can help you fix your bank account balance in QuickBooks Online (QBO).

To get started, you need to delete and create the incorrect check transaction instead of just editing it. This way, the system will recognize it as a fresh entry.

Here's how to delete the check:

1. Open the transaction.
2. Click on the More button.
3. Hit Delete.

Once done, re-enter the payment again. Then, review your bank balance.

If it's still off, then I suggest replicating the steps through a private window. An unexpected issue may happen due to the stocked cache on the regular browser you're using.

To save you time, use either of these keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

If it works fine, go back to your original browser and clear its cache to start fresh. You can also use another supported and up-to-date browser to narrow down the result.

After that, you're now ready to categorize your banking transactions.

If you have any other follow-up questions about your payment transaction, let me know by adding a comment below. I'm more than happy to help. Have a good one!