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April 23, 2021
Question

Quick report

  • April 23, 2021
  • 1 reply
  • 0 views

Why does this account report look this way? For one, the $26.99 posted 4/22 for Bay Leaf restaurant doesn't make any sense. This is an expense of $111.96 which is clearly shown when you open up the transaction. The matching transactions prior don't make much sense. There is a debit to expense and the matching bill but then there is a post of $26.99 just besides that.

1 reply

April 23, 2021

Hi Paras1,

 

It makes sense that you'd want to be sure that all your amounts are accurate. Reports like the Quick Report allow you to check your accounts promptly. I can explain what the report is telling us, and there may be a few things to look into to see why it's saying it.

 

I'm only seeing one transaction with an amount; the others only carry the balance on the account. When you open the transaction you mention for the Bay Leaf restaurant for $111.96, check what amounts are in line with the Meals & entertainment account. This report shows a transaction, but there is no amount recorded, like a zero-dollar transaction. The totals from your transactions should be showing under the Amount column. If not, I suggest clearing your cache and cookies. Your browser's cache often gets overloaded and causes issues in internet-based programs like QuickBooks Online.

 

On the occasion that you've checked the transactions and the correct amounts are not populating in the account or report, please complete these steps for troubleshooting your internet browser:

You may be required to log out or back into your QuickBooks Online account between each step. Check the report each time you do.

 

I believe this should get you back in working order. On the occasion it doesn't, you can always reach back out. Keep in touch.