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Jennyplume
October 23, 2023
Question

Reconciling cancelled payment

  • October 23, 2023
  • 1 reply
  • 0 views

Hi,

I am very new to bookkeeping. I am using QuickBooks online. I have a payment that was made through EFT. It came through in my bank and was reconciled. Come to find out later that it was a failed payment and returned to my account a month later. How do I reconcile this in QuickBooks online in order to balance the account 

1 reply

J
JamesM4
October 23, 2023

Hello Jennyplume,

 

Thanks for contacting us in the Community. Reconciliation can be a lengthy process and I'm glad you're using QuickBooks to help streamline this process. The program is designed to help you save time so you can do the things that you enjoy the most. I'll be glad to share more information about reconciling your accounts. 

 

Based on what you've shared, I highly recommend getting in touch with an accounting professional for expert advice on how to handle the transactions. If you're not in contact with a professional, don't worry, you can search for one using this link here. Otherwise, I recommend you to check out these helpful resources with more info about reconciling in QuickBooks:

 

 

I encourage you to go through the articles above as they provide helpful information which will help you complete your reconciliation with ease. If you have questions, don't hesitate to reach back to me here. Otherwise, I wish you a great rest of the week.

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