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J
JDRIE
March 23, 2020
Question

Send general journal entries

  • March 23, 2020
  • 1 reply
  • 0 views

I am having trouble with the "Send a journal entry" function. I have entered adjusting journal entries, but when I go to the "Accountant - send general journal entries", these journal entries do not appear so I can't send them. What is my problem?  This "Send a journal entry" window is only showing "Sales" entries.  There doesn't seem to be any pull-down arrows to change the options.

1 reply

A
AndréB12
March 23, 2020

Hey JDRIE,

 

Being able to send your transactions is a crucial part of the Accountant software. I'd like to look into this a bit further to help get to the bottom of it. Please choose from the following methods to contact an agent. They'll be happy to assist, and have access to additional tools to make sure there's nothing getting in the way of this function.

 

QuickBooks Desktop Canada chat support: https://intuit.me/cachat

Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET

 

Hope this helps!

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