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Greener103
December 6, 2022
Question

Swicthed to quickbooks online income showing as doubled

  • December 6, 2022
  • 1 reply
  • 0 views

Hello 

I have seen a few posts here with similar issues but i want to ensure i am getting the right solution for mine.

I recently switched from QuickBooks desktop to online. i love the new system however i have been having some issues.

I am currently using square for my card transactions. i have noticed that my "payments" and "sales receipts" are being counted twice. My undeposited fund account is double counting everything. my bank statement matches my QuickBooks records so I'm not sure how i am supposed to fix this. all my i voices show as deposited. i am happy to provide any more info you may need to help me work through this

1 reply

T
Trish_T
December 6, 2022

Hi Greener103,

 

Welcome to Community!  Thank you for being a valued QuickBooks customer!  QuickBooks Online is a dynamic program for completing your bookkeeping tasks from anywhere at any time.  I'd be happy to help!

 

Using Square to process your payments is a great time saver when bringing the transactions into QuickBooks Online.  QuickBooks will categorize and match the transactions, so you just need to review and approve them.  If you've manually created sales receipts in QuickBooks Online, with the undeposited funds account, a duplicate entry will be created.  In this case, you can review the duplicate entries and delete them so your books remain balanced.

 

Should you require assistance with the process, please don't hesitate to contact us.  Your success is our number one  priority and we'd be happy to assist!

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