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February 12, 2021
Question

The end notes page in the management report is not being picked up and included in the report

  • February 12, 2021
  • 1 reply
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1 reply

February 12, 2021

Hi jbrowne,

 

QuickBooks Online has a wide variety of reports to help you with understanding and reviewing the data for your business. The Management reports add an extra layer of organization to that information, and I love that you're using them. I'd be happy to help you with getting this sorted out.

 

When you're working with the Management reports, they include key reports like the Balance Sheet and Profit and Loss, and have a few other customization options you can work with as well. To ensure the End Notes page is included in the report, the first thing to do is ensure that the Include this page checkbox is selected. If it isn't, check that off now and see if your package now includes the end notes.

 

In the event that the end notes still aren't included, I recommend some troubleshooting such as clearing the cache, using a private browser window, or using another browser type entirely. These fairly basic troubleshooting steps can help ensure that QuickBooks Online is working effectively and properly so that you can continue with your work.

 

If you still aren't seeing the End Notes page included after that, I recommend contacting the QuickBooks Online support team outside of this forum. That way, our team members can securely collect your details, troubleshoot further, and figure out the next steps to take to get things working again. Here are the ways to get in touch.

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

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Wishing you a great weekend.