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November 4, 2023
Question

Trial balance + recon report/bank statement are WAY off. In the previous month they were $3000 off and this month over $15000 off. My bank stat and recon report match?

  • November 4, 2023
  • 1 reply
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1 reply

November 6, 2023

Hello there,

 

Welcome back to the  Community. I see you've reached out again with a similar question to your last post and I'd like to help steer you in the right direction. At this point, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and have a visual reference to what's happening on the account so your books remain accurate. Here are our contact details below: 

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookX, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.