What does it mean when you look at a GL Journal entry and it shows the Journal no. = nullR ?

Hello smcbay, 

Welcome to the QuickBooks Community. It's great to learn you're using the Journal Entry feature offered in the program to help manage your transactions. Don't worry, I'll be glad to offer assistance so you're on the right path. 

To get started, I'd like to determine if this a browser-related issue by clearing cache and cookies on your browser. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

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