When I run an Unbilled Charges report and select to show locations (and my locations are set up and can be seen in other reports), the locations don't show on the report.

Hi @tlhp,

Welcome back to the Intuit Community! QuickBooks is a flexible program that helps you to manage your accounting with ease. I'll be glad to share more information so you're on the right track with your work.

It sounds like you've done most of the setup correctly, but here are a few additional steps to ensure locations show up on the Unbilled Charges report in QuickBooks:

1. Verify Location Setup: Double-check that your locations are correctly set up and active in your QuickBooks Online account.

2. Customize the Report: When you run the Unbilled Charges report, click on the "Customize" button.

3. Add Location Filter: In the customization options, look for the "Filter" section and add a filter for "Location." Make sure the correct locations are selected.

4. Run the Report: After setting the filters, run the report again to see if the locations appear.

5. Check Report Settings: Ensure that the report is set to display locations. Sometimes, the default settings might not include locations, and you need to manually add them.

6. Clear Cache and Cookies: Sometimes, browser cache and cookies can cause display issues. Try clearing your browser cache and cookies, then access your QuickBooks account again. Here's an article to help: Clear cache and cookies to fix issues when using QuickBooks Online
 

If you've tried all these steps and the locations still don't show up, it might be best to contact our support team so we can assist you further with this. Here are our contact details:

Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
 

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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

I'll be one message away in case you need further assistance.