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September 17, 2022
Question

Why are we unable to withdraw funds from your accounts for a recent action?

  • September 17, 2022
  • 1 reply
  • 0 views
How Can I resolve this kind of error which show on my screen when I want to run payroll?

"we are unable to withdraw funds from your accounts for a recent action"

1 reply

Jen_D
September 19, 2022

Glad you posted here, @dkmaurya.

 

Reading through your post, it seems like you're using Direct Deposit. Can you please confirm if this is the service you're using to process your payroll? Any information will help me further.

 

Direct Deposit is one way of making sure your employee's get paid more easily and on time. Since this option involves actual money movement to your employees, there's extra care involved in managing them. 

 

Usually you'll get account alerts if the system requires some information about your Direct Deposit account. In this case, we do recommend connecting with our payroll support team so our agents can go over this with you. This forum does not handle account-related concerns for security reasons. Our agents can verify what's causing this account alert, and help with the next steps you need to do to resolve it. 

 

Our team are available from Mon-Fri 8 AM - 9 PM ET and Sat 9 AM - 6 PM ET. Here's how to contact us:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Enter your query in Type something field.
  4. Select Contact Us.
  5. Enter your concern, then select Continue.
  6. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

You can also contact us through our chat link. Use this QuickBooks Payroll link.

 

Here are some related links about processing an managing Direct Deposit in Quickbooks Online:

 

 

Please visit us anytime if you have other payroll concerns or additional information about this topic. I'll be more than happy to help and walk you through the processes in the program.