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October 13, 2024
Question

Why do I have duplicate transactions in my general ledger?

  • October 13, 2024
  • 1 reply
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1 reply

October 15, 2024

Hi there,

 

Welcome to the Community. It's important you know why there are duplicate transactions in your general ledger. Rest assured, I'll be glad to assist you so you're on the right track. 

 

Duplicate transactions are caused by transactions being entered/uploaded twice. You're welcome to check the Audit log (Gear icon > Audit log) to see how and when the transactions were uploaded. You can delete the duplicate transactions by following the steps below:

 

1. Navigate to the Banking/Transactions menu.
2. Click on the For Review tab.
3. Select the checkbox of the transactions to exclude.
4. Hit Exclude.

 

Let me know if this info helps. I'll be a message away in case you have other questions.