Why do I see some of, not all of the payrolls transactions are categarized under the Not Specified Item, in the Profit and Loss by Customer Report.

Hi Dennis,

It's a pleasure to see you in Community.  Welcome!  It's important that your data is available and applied to the associated reports.  QuickBooks Online enables you to customize reports, so you can see what matters most.  I'd be glad to help!

When transactions are missing from your profit and loss report, there's a few things to review.  The first area to review would be the Report period.  In addition, you'll want to select the appropriate Accounting method for the report.  If you select the Accrual method, your business reports income and expenses for completed and pending transactions.  If you've selected the Cash method, your business only reports the income and expenses for completed transactions.  Here's a helpful guide for your reference, to assist with missing transactions on the Profit and Loss report.  

If you experience the same result, please don't hesitate to contact us outside of Community.  We'd love the opportunity to work with you directly and ensure your data is complete when running reports in QuickBooks online.

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