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January 24, 2022
Question

Why do my journal entries in the attachments list not show an amount?

  • January 24, 2022
  • 1 reply
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1 reply

January 24, 2022

Hello Jess05, 

 

Welcome back to the Community. It's essential you're able to take advantage of the Journal Entry feature in QuickBooks so you can streamline your work with ease. Rest assured, I'll be happy to point you in the right direction so you can achieve your QuickBooks goals. 

 

I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

I'll be one message away in case you need further assistance