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November 26, 2023
Question

Why do some expenses show in a profit and loss report and some don´t? I recently changed an expenses category, and now it no longer populates in the report.

  • November 26, 2023
  • 1 reply
  • 0 views
I ran a profit and loss report, and noticed some expenses were under the cost of goods sold section.  I changed thier category to "equipment", which is where they should be.  I got a pop up saying that doing this may interfere with reconilation, since I did not change any values, I chose to continue.  Now the expenses do not populate when I run a Profit and Loss report.  Why?

1 reply

November 27, 2023

Hi there, 

 

Glad to have you reach out to us here. It's essential you're able to get the help you need so you can continue to run your reports with confidence. Rest assured, I'll be happy to point you towards the right direction.

 

Based on what you've described, I encourage you to reference the following variables that may be causing the discrepancies on your report: 

  • Reporting dates: It's important to make sure your report dates include the transaction in question.
  • Cash vs Accrual: Since the report amounts can report differently due to the accounting method, I recommend checking the method you're using on your reports. You can change this setting while running your reports by selecting the Cash or Accrual radio buttons under Accounting method.

In the event that this issue is being caused by browser-related issues, I recommend clearing cache and cookies. Clearing cache and cookies helps with fixing most browser-display/functionality issues. You can do this by following the steps in this article: Clear Cache and Cookies. If you're still having issues after verifying the info above, I recommend contacting our support team so they can take a closer look at the issue. 

 

If you have any other questions, feel free to reach out here. I've got your back.