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January 28, 2021
Question

Why does my report name not show properly in QBO? A/R report shows the name as A/R Aging Summary when accessing on line through QBO.

  • January 28, 2021
  • 1 reply
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1 reply

January 28, 2021

Hello user13231,

 

it's important you're able see the correct names on your reports so you don't mix up your information. Rest assured, I'm here to help steer you towards the right path so you can run your reports with no worries. 

 

QuickBooks a variety of reports which help you bring your financials into focus. Based on how you've described what you're experiencing I recommend troubleshooting this by clearing cache and cookies on your browser. As you use your browser, it collects cache and cookies from other websites. When there's more than enough cache and cookies stored, your browser may start to have display issues. The good news is there's any easy fix for that. I encourage you to learn more about clearing cache and cookies using this article here. I encourage you to learn more about the reports included in your subscription by using this article here

 

Let me know how you make out after trying the steps above. I'll be one message away in case you need further assistance.