Why is a shareholder loan (deposit) listed under sales my 'Sales By Customer Detail'?

Hi there, 

Knowing why your shareholder loan is showing under Sales is important. I'd be glad to steer you in the right direction. 

It's vital I know how you recorded the transaction as that would help understand why it's showing up under Sales. I recommend contacting our support team using this link. One of our agents will be happy to share your screen and help figure out what's going on. Otherwise, if you'd like to know how to record a shareholder loan, here's how:

Step 1: Set up a liability account

The first step in recording a loan from a company officer or owner is to set up a liability account for the loan.

Depending on the repayment time frame, the Account Type can be Other Current Liabilities (to be paid in full in one year) or Long Term Liabilities (to be repaid over more than one year).

To set up the account:

1. Go to Settings ⚙️.
2. Select Chart of Accounts.
3. Select New.
4. In the Account dialog, select either Other Current Liabilities or Long Term Liabilities from the Account Type drop-down list, depending on the type of loan and its repayment time frame.
5. In the Detail Type drop-down list, select either Other Current Liabilities or Long Term Liabilities.
6. Enter a Name for the account.For example, Loan from Officer/Owner.
7. Leave the Unpaid Balance field blank.
8. Select Save and Close.

The liability account is created. The next step is to create a journal entry for the loan.

To find out more about how to create a journal entry to record the loan, check out this helpful article here. Feel free to ask other questions.