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January 3, 2020
Question

Why is my Payroll Details Report not matching my Tax Liability Report?

  • January 3, 2020
  • 1 reply
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1 reply

AddieC
January 3, 2020

Hi there, 

 

Understanding your payroll reports in QuickBooks Online is so important, especially when it comes to taxes. As a small business owner, ensuring that your filings with the Government are accurate is paramount to your success and the success of your employees. I'd be happy to explain why you may be seeing a difference in your Payroll Details Report, and your Tax Liability Report. 

 

Your Payroll Tax Liability Report shows you how much payroll tax you need to pay and how much you've already paid. Your Payroll Details Report shows the pay cheques you've created, including the amount, taxes, and deductions for your employees.


There's a few important aspects of the report that can cause differences in your totals. The first thing to note is the date-range. At the top of each report, you'll see a drop-down menu where you'll select the date-range for your reporting period. These dates must match in order for the amounts on each report to match. 

 

Also, on the Payroll Details Report, you'll see two other drop-down menus. The first is where you'll select the Employees you're running the data for. It's important to select All Employees, in order to display information for both Active and Inactive employees. Your Tax Liability Report will include all of your employees as well.

 

Lastly, you'll want to check the third drop-down menu whereby you select the Work Location. Select All Work Locations on both reports to ensure things are matching up.

 

That should get you back in balance. If you're still seeing two different amounts on your reports, please reach out to our tech support team for further assistance. 

Have a great day.