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November 17, 2021
Question

Bank feeds -VAT payment what code do i use put in 2551 VAT payable Getting error

  • November 17, 2021
  • 1 reply
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1 reply

November 17, 2021

Thank you for reaching out here in the Community, @catherine-boweac.

 

Let me answer your question about the error you encountered and direct you to the appropriate person who can advise you on which code to use.

 

I suggest checking for a specific error message when you access the Bank feeds and referring to your accountant for the exact code to use for your business.

 

The error could be a browser-related issue. Stored cache can cause unexpected behavior in your browsers. To isolate this, you can open your browser's private window.

 

Here are the keyboard shortcuts to open a private browser:

 

  • Google Chrome: press Ctrl Shift N
  • Mozilla Firefox: press Ctrl Shift P
  • Microsoft Edge: press Ctrl Shift P
  • Safari: press Command Shift +N

 
If it works, you can proceed with clearing the cache. Otherwise, open a different browser that’s available. 

 

If the issue persists, you can check this article for a list of compatible browsers while using QBO.

 

If you need further assistance with your tax forms, you can always hit the Reply button. Have a great day!