Skip to main content
March 9, 2021
Question

GSTIN no. in Company details not saving

  • March 9, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

Kristine Mae
March 9, 2021

The issue is already reported to our engineers, Candidapabbs. 

 

Our users are unable to save the GSTIN. While we're waiting for a fix, I suggest reaching out to our customer care support so you'll be added to the list of affected users. Here's how:

  1. Click Help inside QuickBooks Online.
  2. Select Contact Us.
  3. Enter "Unable to save GSTIN" in the description field, then click Let's talk.
  4. Select Start a chat

If you have other concerns, don't hesitate to let us know. We're around to help you. Take care!