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1 reply

Kristine Mae
Mar 9, 2021 7:54 AM UTC

The issue is already reported to our engineers, Candidapabbs. 

 

Our users are unable to save the GSTIN. While we're waiting for a fix, I suggest reaching out to our customer care support so you'll be added to the list of affected users. Here's how:

  1. Click Help inside QuickBooks Online.
  2. Select Contact Us.
  3. Enter "Unable to save GSTIN" in the description field, then click Let's talk.
  4. Select Start a chat. 

If you have other concerns, don't hesitate to let us know. We're around to help you. Take care!