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November 18, 2024
Question

Has anyone got issues with the GST page loading?

  • November 18, 2024
  • 1 reply
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Original commenter did not share additional details

    1 reply

    November 18, 2024

    Hi there,

     

    Thanks for posting in the Community!

     

    There isn't any reported incident with GST page not loading in QuickBooks Online. Let's perform some basic troubleshooting steps to isolate the situation encountered in QuickBooks Online account. To start with, use a new incognito window or a different supported browser. Using a new incognito window does not store any data file. Here's how:

     

    • Google Chrome: Ctrl + Shift + N
    • Mozilla Firefox: Ctrl + Shift + P
    • Safari: Command + Shift + N

     

    Then, log back in to your QBO account and access the GST tab once more to verify if the issue remains or not. If that resolves the issue, I recommend going back to your default browser and clear cache to avoid unexpected behavior.

     

    I recommend also using another supported browser like Chrome, Safari or Edge.

     

    Post again in the Community if you have other questions about QuickBooks Online.