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arthurn-ngdata-c
Mar 25, 2024 3:20 PM UTC
Question

How do I setup VAT correctly in quickbooks. The fields say sales tax which makes me think the company is not setup right.

Original commenter did not share additional details

3 replies

Mark_AG
Mar 25, 2024 6:00 PM UTC

Hi there, Arthur.

 

I'm here to help you set up your VAT in QuickBooks Online. Seeing sales tax in your QBO account means you're using a company region that supports sales tax and not VAT. 

 

In QuickBooks Online, Sales Tax, VAT, and GST are the same. Their terms are just different due to specific regions. If you have set up multiple companies for a specific region that supports VAT. You can switch to the appropriate company by going to the Gear icon and clicking Switch Company. Then, choose the company right company that uses VAT as the term.

 

If you haven't set up a company yet, you'll need to set up your company account again with the correct region. After that, you can now see the VAT menu on your QuickBooks Online account.

 

I'd like to drop these articles to guide you in the future. Note that these articles' details may vary depending on the region that you're using:

 

 

If you need further assistance in setting up your QuickBooks company for VAT, feel free to leave a reply. I'm always here to assist you.

arthurn-ngdata-cAuthor
Mar 26, 2024 11:47 AM UTC

Hi Mark, thanks for the reply.

is there a way where I can show you our setup and walk you through the issues? 

AdonL
Mar 26, 2024 12:40 PM UTC

Thanks for getting back on this thread, Arthurn. I am here to help you accurately set up your VAT within QuickBooks Online(QBO).

 

To show us your setup, I suggest contacting our live agents. This way, you can demonstrate your layout and guide them through the challenges you are facing. They have the necessary expertise and tools to assist you with your concerns. 

 

Our live chat is accessible 24 hours GMT, Monday through Friday, to ensure prompt assistance. Here are the steps to contact our support team once more.

 

  1. Go to the Help (?) icon at the top.
  2. On the Assistant tab, click Talk to a human.
  3. Enter your concern in the Type something field. 
  4. Hit the Send icon.
  5. Click on I still need a human.
  6. Select Get help from a human.
  7. Choose the Chat with us option.

 

To give you more insights about VAT in QBO, consider checking this article: How to set up sales GST/VAT rates and use them on forms.

 

Feel free to comment on this thread again if you have further concerns about setting up VAT. I'm always here to help you out.

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