Skip to main content
April 12, 2024
Question

NO VAT ON PURCHASES OPTION

  • April 12, 2024
  • 1 reply
  • 0 views
HOW DO I GET OPTION OF VAT ON SALES AND VAT ON PURCHASES WHEN SETTING UP NEW VAT RATE

1 reply

April 12, 2024

When you set up a new VAT rate in QuickBooks Online, you'll see an option if this rate is for sales or purchases. Since these choices aren't visible on your end, let me lend a hand on how you can resolve this, @trisha14.

 

We can troubleshoot this issue to ensure you can access these options. Sometimes, your browser's cache and cookies can be filled and cause issues when working with our software. 

 

To fix this, I suggest running QBO in an incognito window since this will help your computer run optimally. See these keyboard shortcuts to open a private window:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

 

You can also clear your cache and use different supported browsers to access this program with a fresh start.

 

Consider scanning this article to learn how QBO tracks your taxes: How do I set up sales GST/VAT rates and use them on forms? (International QBO).

 

If you need assistance in viewing these options, don't hesitate to reply to this post. I'll be around to help you.