Quickbooks Appointment
I had an appointment for payroll service that QB makes you pay $500 upfront for. No one called me and QB missed the appointment. I spoke with support online who had me sitting and waiting an hour and still no rep called. Now i have to miss work again on Monday in attempt to re-schedule. No $$ off, nothing. Now the support team wont even answer my texts. I have no new appointment. No call. This is all for tax purposes, which is due in a month. My tax preppers were aware of todays appointment and expected to complete their end on Monday. Now I dont know what to do because quickbooks decided to just stop answering or caring about my business. I'd cut ties right now if it wasnt tax season. This is insanely unprofessional. I have the confirmation emails, texts and support chat all saved.