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March 16, 2022
Question

TurboTax/Intuit refund concern

  • March 16, 2022
  • 1 reply
  • 0 views

Hi my name is Nathaniel and I recently filed my taxes with you. However my refund was suppose to be $1779.00. Then it was changed to a return of $379.00, in addition to being charged a fee by Turbo Tax I was charged a fee by a TPG PRODUCTS SBTPG LLC company which took out a further fee charge of $127.00 . Leaving me with a return of $252.00. Is TPG PRODUCTS SBTPG LLC affiliated with TurboTax? And how was I charged an additional fee with out being informed by this company or you TurboTax? Can I apply for a refund for the charge?

1 reply

March 16, 2022

Hello, Nwrestling160.

 

QuickBooks is only for recording purposes. With that, all money in and money out should be recorded in the right way. This way, your accounts and transactions will remain accurate or balance. Based on your concern,  I'd suggest contacting Turbotax support team so a specialist can help you process the refund.

 

I'm also adding different articles to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.

 

 Post a reply if you have other questions about the time and date on QBO. I'll be around to help you out. Enjoy the rest of the day!