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IamjuViel
IamjuViel
February 21, 2021

I can help you to sort this out, @Kevmur66.

 

First, can you share with us more details about the error or issue you've received? This is for me to further investigate its root cause.

 

In the meantime, let's start by accessing your account using a private browser or an incognito browser. Your browser's stored data can be corrupted and affected its performance. You can use either keyboard shortcuts:

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

Once logged in, you can try viewing and managing your VAT. If it works, it’s a good idea to clear the cache to start on a clean slate. This process helps the browser to fetch the latest version of the webpage and a faster browsing experience. You can also use a supported, up-to-date browser to roll out the possibility of a browser-related issue.

 

Lastly, I'm adding these articles as additional reference to learn more about VAT:

Know that the Community has your back if you're referring to something else or if you have other questions or concerns. Feel free to leave a question, get answers, share tips, ideas, and more. 

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