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Chrysalid
August 31, 2020
Question

BC PST return issue

  • August 31, 2020
  • 1 reply
  • 0 views

Hello,

 

I noticed recently an issue in my Sales Tax Report, which I use to pay my PST monthly. 

Box I always shows the same amount, regardless of which dates are selected for the report. I can't figure out where it's from.

I also noticed that if I do a new return, that contains PST, it isn't reflected here.

Have I set something up wrong?

Thanks,

Amber

 

1 reply

N
Nick K
August 31, 2020

Hi Chrysalid,

 

Having your sales tax report show the correct information is needed to make sure you are able to know what you owe for your sales tax payments. I'd be happy to help you with this.

 

When a report is giving incorrect information it's usually due to two reasons first would there is a lot of scrambled information in your company file that is preventing it to be pulled into a report and the second would be data damage. To resolve your information not pulling properly you can follow the steps in this article to resort your lists. This will allow QuickBooks Desktop to correct the issue and pull the information for the report properly. If that doesn't work then you may need to check for data damage by following these steps.

 

If you continue to have issues I suggest contacting our support team as they can troubleshoot the issue directly with you and find out where the issue lies. Their contact number is 877-772-9158 and their hours of operation can be found here.

Have a great day!

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