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August 23, 2021
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Can you help my TAXES to show PST information?

  • August 23, 2021
  • 2 replies
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On the left bar, upon selecting "TAXES", I get two boxes. One is Canada Revenue Agency, and one is BC Ministry of Finance. CRA is correct, but BCMOF is all zeros. Yet when I run a report for PST the information is correct. Can anyone help me get the PST info show up as it should when I select "TAXES" Thanks
Best answer by LauraAB

Hello again colin-harris1950,

 

I'm glad to hear that you were able to work this out! Yes, reporting periods in QuickBooks Online can make a difference. It's good that the sales taxes are now showing since you're in the correct reporting period. I'll share a tip about working with the sales tax module in QuickBooks Online.

 

When you create a new sales tax agency in QuickBooks Online by adding a province/territory or by creating a custom on, the program typically defaults the reporting period to starting in January. That means even if I set up a new provincial sales tax today, it'll show for January in the Taxes tab if I don't make any adjustments to the reporting period starting month.

 

What you can do instead when setting up a new sales tax agency is to choose the month from the dropdown for the beginning of the reporting period. Say I report monthly; I'd choose August if I set something up today. That way, you don't have to worry about adjusting dates when filing or seeing zero dollar calculations when you review the sales tax module. Here's the field I mean.

 

 

I hope this has been a helpful tip. Feel free to stop by the community again!

2 replies

August 23, 2021

Looks like I've answered my own question. The problem lay with the reporting period. The default that it came up with was a period that had no transactions. As soon as I entered the current month the information came up.

 

Looks like it is working fine.

LauraABAnswer
August 24, 2021

Hello again colin-harris1950,

 

I'm glad to hear that you were able to work this out! Yes, reporting periods in QuickBooks Online can make a difference. It's good that the sales taxes are now showing since you're in the correct reporting period. I'll share a tip about working with the sales tax module in QuickBooks Online.

 

When you create a new sales tax agency in QuickBooks Online by adding a province/territory or by creating a custom on, the program typically defaults the reporting period to starting in January. That means even if I set up a new provincial sales tax today, it'll show for January in the Taxes tab if I don't make any adjustments to the reporting period starting month.

 

What you can do instead when setting up a new sales tax agency is to choose the month from the dropdown for the beginning of the reporting period. Say I report monthly; I'd choose August if I set something up today. That way, you don't have to worry about adjusting dates when filing or seeing zero dollar calculations when you review the sales tax module. Here's the field I mean.

 

 

I hope this has been a helpful tip. Feel free to stop by the community again!

August 24, 2021

Thanks Laura. That is helpful

August 25, 2021

Hi there colin-harris1950,

 

We're happy that we were able to provide some assistance. If you have any other questions, please feel free to reach out here.