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L
laurriemoline
December 1, 2019
Question

Client is zero-rated medical how do I disable sales tax, don't want to see it in the GL?

  • December 1, 2019
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

J
JamesM
December 2, 2019

Hi there, 

 

Welcome back to the Community. I'd be happy to assist with showing you how to disable a sales tax code for a client. 

 

As you know, once you've activated the sales tax feature, you won't be able to turn it off. To make sure you're not collecting taxes on a customer, you'll need to follow the steps below:

 

  1.     Go to the Sales tab and click Customers.
  2.     Click the Edit tab.
  3.     Open the Tax info folder and select the Default tax code.
  4.     Hit Save.

Going forward, there won't be any taxes applied to the customer's invoice. 

 

If you have other questions, don't hesitate to comment below. I'll be on standby.:) 

L
laurriemolineAuthor
December 2, 2019

Thank you JamesM,

No, I actually didn't know that once the sales tax feature was activated it couldn't be turned off.  That's not helpful to be honest.

Would still like to not see it in the reports even with a 0.00 balance.

J
JamesM
December 2, 2019

Going forward, there won't be any taxes applied if you follow the steps above. Otherwise, for any historical transactions (before turning off the taxes using the steps I shared above) you'll have to reach out to an accountant with access to the QuickBooks Online Accountant version. The QBOA version will allow you to edit historical transactions in bulk vs one at a time. You can learn more here: Reclassify or move multiple transactions at once.

 

If you're not in contact with an accountant, you can reach out to one using this link here. Feel free to ask questions. 

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