Deleting sales tax posting

Hi bmcneely,

Sometimes it's necessary to delete your sales tax posting and I'd be glad to show you how to accomplish this using QuickBooks Online. Managing your taxes can be a strenuous task but I'm glad you're taking advantage of the powerful tax feature in QuickBooks.

To delete your sales tax posting, follow the steps below:

1. Go to the Taxes menu.
2. Select the Tax Agency you want to delete a sales tax payment from.
3. Select the Payments tab and find the sales tax payment you want to delete.
4. In the Action column, select the dropdown arrow and then Delete.

If you see an error message, it's most likely because the sales tax payment has been matched to a banking transaction:

“An error occurred while deleting the transaction. We're sorry, we can't delete filed tax right now. Please try again later.”

To fix this:

1. Go to the Banking menu or Transactions menu.
2. Select the account that was used to pay for the sales tax payment.
3. Select the In QuickBooks tab, then find the transaction with the correct date and amount for the payment.
4. Once the matched payment has been located, select Undo. Then follow the steps above to delete the sales tax payment as normal.

If you'd like to make edits to your tax filing, please contact our support team using the details below: 

Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.

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I hope this information helps you get back on track. If so, feel free to mark this question as solved so other members can reference this post as well. Otherwise, enjoy the rest of your day and feel free to reach back if you need anything. I got your back.