Skip to main content
J
joe-diadamo
September 4, 2023
Question

GST/HST Summary Report doesn't show installments

  • September 4, 2023
  • 3 replies
  • 0 views

My GST/HST reports are not showing installments I've made in line 110 on the report. How can I have the report use the account I created to track GST installments?

Thanks. 

3 replies

T
Trish_T
September 5, 2023

Hi joe-diadamo,

 

Welcome to Community!  It's important that your sales tax payments are recorded accurately in QuickBooks Online.  I'd be happy to provide some insight here!

 

When you set up Sales Tax in QuickBooks Online, the associated accounts will be automatically created in your chart of accounts.  However, it sounds like you may have created another sales tax account.  If this is the case, you'll need to move the associated transactions from the account you created, to the default sales tax account created by QuickBooks.  To do this, you can create a journal entry or merge the accounts.

 

If you experience the same outcome, please don't hesitate to contact us outside of Community, for personal assistance.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

Social Media: Facebook, Twitter, and Instagram.

Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

If you have any other questions, please feel free to reach back out.  We'd be glad to assist!

J
joe-diadamoAuthor
September 5, 2023

Thanks for the quick response.  Yes, I have a new sales tax account in the chart of accounts. What is the name of the default sales tax account created by QB?  I can't seem to find it by searching on account name.

T
Trish_T
September 5, 2023

Hi joe-diadamo,

 

QuickBooks Online will create the GST/HST payable and suspense accounts when you turn on the sales tax feature.  To learn more about default and special accounts click here.

 

Let us know if you have other questions.  We're here for you!

J
joe-diadamoAuthor
September 6, 2023

Hi. That link lists many default and special accounts but does not list the account used for sales tax.

J
JamesM4
September 6, 2023

Hello joe-diadamo. Thanks for getting back to us. I'd like to make sure I'm on the same page as you. Could you elaborate more about the goal you're looking to achieve in QuickBooks so I can help steer you in the right direction? 

E
Emavo
September 16, 2023

Hello, I'm currently running the "GST/HST Summary Report." It accurately displays the GST/HST I've collected through invoices and the input tax credits. However, I've noticed that it doesn't reflect the GST/HST installments I've made. To be specific, line 110 on the report is showing a 0 balance even though I've made GST installment payments.

I've taken the step of creating a new account to track these GST installments, and my request is for the GST/HST reports to incorporate and consider this account in their calculations.

A
Amanda-B
September 18, 2023

Hey there Emavo,

 

Thanks for reaching out to us here. Making sure you get the support you need is important. I would be happy to point you in the right direction for the best assistance.

 

Based on what you've described, I feel you'd benefit more by contacting our support team outside of the Community as we would need a bit more information from you. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.

E
Emavo
September 24, 2023

Thanks for your appreciation..

Terms & ConditionsAccessibility statement