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July 15, 2022
Question

How do I enter CRA interest on GST account.? The dropdown New button gives an error saying QB needs to get to the bottom of this. Try again. I do but it still doesnt work

  • July 15, 2022
  • 1 reply
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1 reply

July 15, 2022

Hi LCM20,

 

Thanks for reaching out here.  It's important that you're able to record the interest in QuickBooks Online seamlessly.  I'd be happy to provide some insight here so you can accomplish your QuickBooks goals with peace of mind.

 

Based on the information you've provided, I suggest reviewing how your recording the transaction.  Here's a helpful guide to assist with recording interest due.

 

If you require additional assistance, please contact us so we can work with you directly and ensure you're back to business as soon as possible.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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