How do I enter tax with the amount more than the duty?

Hi kokoli84,

The QuickBooks Community is an excellent place to get answers to your questions. It's wonderful to see that you're using QuickBooks Online for your business needs. Often when the program isn't producing the result, you expect it means that your cache needs to be emptied. Don't worry. I can provide guidance on how to do this.

Each website you open when using the internet downloads cookies into your internet browser's cache. Eventually, it requires emptying, or it begins disrupting communication in internet-based programs like QuickBooks Online. 

To troubleshoot your internet browser, follow these simple steps:

• Clear your browser cache if you're using a browser
• Clear the app cache if you're using the QuickBooks Online app for Windows or Mac
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

You may be required to log out and back into your QuickBooks Online Account. Between steps, check to see if the issue has resolved itself. 

This should fix your problem as I am unable to replicate the issue. In the case that it's still happening, reach back out. I'm here to help. Warmest regards.​​​​​​​