Thanks for reaching back out to clarify, rconnors.
Allow me to expand on what my colleague JamesM has mentioned above.
When you record a sale in QuickBooks Online, you're required to select a tax code. If no taxes are collected on the sale, you can select Zero-rated, Exempt, or Out-of-scope. Each of these three 'tax code' options will result in zero taxes recorded.
If you select Zero-rated or Exempt, this will mean your transactions will appear in the tax reports at zero value. By selecting Out-of-scope, however, this won't be included in the taxes section whatsoever.
I recommend using the Out-of-scope tax code if you don't want to see the tips showing up in reports such as your Taxable Sales Summary.
In regards to what's already been recorded, you may choose to edit the transactions that are showing the 'gap' on your report over to Out-of-scope, or leave it as it is and simply choose Out-of-scope moving forward. If you're unsure what option would be best for you at this time, I'd encourage you to consult your accountant to seek further advice.
I hope this helps to clear things up for you. Let me know if you have any other questions.
Have a great day!
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