Hst code not found error when trying to sync from joist app

Hi userjrmservices4,

It's great to see that you're making use of integrations to work with your data across the services you have for your business. Making sure that apps like Joist and QuickBooks Online can communicate the data between one another without errors is essential for your workflow, and I want to make sure you're able to get this sorted out.

When working with third-party connections, the first place to start when errors such as this one come up is by contacting the support team for the connection. For instance, if you're using a third-party app to connect Joist and QuickBooks Online, you'll want to contact the app support team to troubleshoot and learn why this error might be coming up. If the integration is through Joist directly, you can connect with Joist support.

The reason to start there is because the app or integration developers are the ones who created the link and will therefore know how to troubleshoot it. To see how to get in touch with an app support team when you've connected one via QuickBooks Online's Apps tab, follow these steps.

1. Go to Apps in the left menu.
2. Choose My Apps.
3. Click the app in question.
4. Review the App information side panel to see the contact details.

For Joist support options, I recommend visiting their website to learn how to get in touch.

If after doing that the error persists, you're welcome to contact QuickBooks Online support using one of the following options to discuss your situation. A member of our team can collect your details to figure out the next best steps for you to take here.

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9a.m. and 8 p.m. ET.

Wishing you the best with this!