HST on my AR are not showing up on the QBO HST summary report so the sales and HST payables are not matching with the HST summary report. SuggestionS?

Thanks for getting in touch with us about this HST issue on your reports, @debbieshore13-gm.

Can you please confirm if this issue happened before or is this the first time it did? Any information will help me with the resolution.

In the meantime, if this only happened unexpectedly, I suggest running some basic troubleshooting steps. Also make sure the report date is correct.

Unexpected issues with the features in QuickBooks, like running reports, are sometimes associated with the amount of data stored in the cache. This is because a regular browser will constantly overwrite itself and will not remove history unless done manually.

Private browsing will not save any history, so it's a great place to identify issues in the browser. Use these keyboard shortcuts to launch a new private window:

• Google Chrome: press Ctrl + Shift + N  
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N

If the problem doesn't come up, clear the cache to resolve browser issues in QBO. You can also use a different browser and see if the issue persists there.

Please come back here and update me with the result or any additional information. I want to get this resolved for you and I'm here anytime. Have a good one!